Channel Mingalar

Privacy Policy

Last updated: June 9, 2026

1. Overview

Channel Mingalar provides an app and website experience for users who want to access video-related information and Myanmar-language viewing support. This Privacy Policy explains what data we collect, how we use it, when we share it, and how users can contact us about privacy matters.

2. Data We Collect

Depending on how you use the app, we may collect the following information:

Account information, such as user ID, phone number, email address, or login method, when you create an account or sign in.
Device and app information, such as device model, operating system version, app version, language preference, and network status.
App usage information, such as screens viewed, playback-related actions, favorites, watch history, downloads, and settings selected inside the app.
Notification information, such as a Firebase Cloud Messaging token, if push notifications are enabled.
Support information that you send to us through Viber, Telegram, Facebook, email, or other contact channels.
Basic server logs, such as IP address, request time, browser or app user agent, and error logs, for security and troubleshooting.

3. How We Use Data

To provide app functionality, including account access, content browsing, playback, download management, favorites, and watch history.
To show Myanmar-language app content and improve usability for Myanmar users.
To send service notifications, app updates, or support messages when notification features are enabled.
To maintain security, prevent abuse, troubleshoot errors, and improve app stability.
To understand general app performance and improve the service.

4. Third-Party Services

We may use trusted service providers to operate the app and website. These providers may process data according to their own privacy and security practices:

Firebase services, including Firebase Cloud Messaging and Firebase Analytics, for notifications, app analytics, and app operations.
Supabase and our backend API services for account, configuration, and app data storage.
Hosting, infrastructure, and security providers that help deliver the website, app APIs, and downloads.

5. Data Sharing

We do not sell users' personal data. We may share data only when needed to operate the app, comply with legal obligations, protect users and our service, or work with service providers listed in this policy.

6. International Processing

Our service providers, servers, or infrastructure may be located outside your country or region. By using Channel Mingalar, your data may be processed in countries or regions where our service providers operate.

7. Data Retention

We keep data only as long as needed for app functionality, legal compliance, security, troubleshooting, and service improvement. Account-related data may be retained while your account is active. Logs and diagnostic data are kept for a limited period unless needed for security or legal reasons.

8. User Choices and Deletion Requests

You may contact us to request access, correction, or deletion of your account-related personal data. Some app data can also be cleared by logging out, deleting downloads, clearing app storage, or uninstalling the app.

9. Children's Privacy

Channel Mingalar is not directed to children under the age required by applicable law. If you believe a child has provided personal data to us, please contact us so we can review and delete it where appropriate.

10. Security

We use reasonable technical and organizational measures to protect user data. However, no internet or mobile service can guarantee complete security.

11. Contact Us

For privacy questions, data requests, or support, contact us at: